Based on public reviews and response behavior.
1,999 reviews over 64 days (about 951 per month). Busiest month: 44% of reviews. Languages: en 56%, unknown 22%, es 7%.
Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026
Score
56.0
Industry average 66.7
10.7 below average
Rating
4.27
Industry average 4.46
0.19 below average
Reply rate
—
Industry average 46.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 51% negative
Covering July 2026 — 399 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 51% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,999 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,428 ranked companies in Home & Living (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.248). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 56.0 sits in the bottom quarter of about 4,200 ranked Home & Living companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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