Based on public reviews and response behavior.
56 reviews over 1,046 days (about 1.6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026
Score
71.1
Industry average 68.4
2.7 above average
Rating
3.36
Industry average 4.47
1.11 below average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 36% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 56 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,763 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 73% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 71.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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