Based on public reviews and response behavior.
51 reviews over 1,370 days (about 1.1 per month). Busiest month: 28% of reviews. Languages: en 100%.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
63.5
Industry average 60.6
2.9 above average
Rating
4.31
Industry average 4.00
0.31 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering June 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 51 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,113 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 55% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 33 mentions with a sentiment score of 85.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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