Customereye

American Book Warehouse

Media & Contentamericanbookwarehouse.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 520 days (about 5.8 per month). Busiest month: 13% of reviews. Languages: en 99%, it 1%.

Overall Score

64/100
−28.6 vs. last month3.86 ★ average rating · 100 reviews
64/100 from 100 reviews over 13 months, moderate confidence.

Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026

Score

63.5

Industry average 60.6

2.9 above average

Rating

3.86

Industry average 4.00

0.14 below average

Reply rate

—

Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#491of 1113 ranked in Media & Content
Top 44% · Upper Halfdown 88 from last month
#1 (best)#1113 (worst)
#489Peer
#490Peer
#491This company
#492Peer
#493Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative27%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Product Quality
Hidden
Communication
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Media & Content