Customereye

Deliveroo

Food & Diningdeliveroo.ie

Review data last updated .

Based on public reviews and response behavior.

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3,340 reviews over 3,810 days (about 27 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

26/100
−1.5 vs. last month2.14 ★ average rating · 3,340 reviews
26/100 from 3,340 reviews over 91 months, high confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score25.6vs 51.025.4Rating2.14vs 3.301.16Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#478of 498 ranked in Food & Dining
Top 96% · Bottom Tier
#1 (best)#498 (worst)
#476Peer
#477Peer
#478This company
#479Peer
#480Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

26% of reviews positive, 72% negative

26%
positive
  • Positive26%
  • Neutral2%
  • Negative72%

Sentiment Balance

Covering August 2026 — 460 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 65% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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