Based on public reviews and response behavior.
100 reviews over 1,964 days (about 1.6 per month). Busiest month: 19% of reviews. Languages: pt 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
37.5
Industry average 66.6
29.1 below average
Rating
4.58
Industry average 4.37
0.21 above average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
6% of reviews positive, 93% negative
Covering March 2020 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 90% negative and 0% neutral.
Reviews are mostly in Portuguese
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
6% of scored reviews are positive against an industry average of 80%. Read the negative themes below for the concrete complaints behind the gap.
