Decluttr

Professional Services • USdecluttr.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−40.9 vs. last month4.30 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#41of 517

Top 8% · Top Tier

#1 (best)#517 (worst)

#39Peer

#40Peer

#41This company

#42Peer

#43Peer

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering May 2025 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2025.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

15.5%

Delivery Shipping

15.2%

Response Speed

14.2%

Product Quality

11.8%

Loyalty

10.7%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 8.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

72.5%

4★

9.5%

3★

5.0%

2★

2.0%

1★

11.0%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 83.3% of reviews in the last three months were positive, compared with 83.0% in the three months before that.

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