Customereye

Darlings Of Chelsea

Home & Livingdarlingsofchelsea.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 182 days (about 33 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

76/100
+2.8 vs. last month4.64 ★ average rating · 200 reviews
76/100 from 200 reviews over 7 months, moderate confidence.

Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026

Score

76.3

Industry average 66.1

10.2 above average

Rating

4.64

Industry average 4.44

0.20 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#888of 3746 ranked in Home & Living
Top 24% · Top Tier
#1 (best)#3746 (worst)
#886Peer
#887Peer
#888This company
#889Peer
#890Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 14% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 23 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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