Based on public reviews and response behavior.
100 reviews over 40 days (about 76 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 88%, unknown 11%, es 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
54.5
Industry average 59.9
5.4 below average
Rating
4.37
Industry average 4.24
0.13 above average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering August 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 82.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
