Customereye

DamnModz

Gaming & Esports • United Statesdamnmodz.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−7.8 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#146of 259
Top 56% · Mid Pack
#1 (best)#259 (worst)
#144Peer
#145Peer
#146This company
#147Peer
#148Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 18% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative18%

Sentiment Balance

Covering September 2024 — 37 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
22.1%
Customer Support
17.0%
Loyalty
16.0%
Product Quality
13.0%
Onboarding
10.3%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.2%
4
3.2%
3
0.8%
2
0.0%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.9% of reviews in the last three months were positive, compared with 99.4% in the three months before that.

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