DAILYLOOK

Apparel & Fashion • United Statesdailylook.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−11.0 vs. last month4.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#189of 330

Top 57% · Mid Pack

#1 (best)#330 (worst)

#187Peer

#188Peer

#189This company

#190Peer

#191Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering October 2024 — 55 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 31% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.1%

Loyalty

14.6%

Pricing

14.4%

Customer Support

12.5%

Delivery Shipping

8.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 22.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

69.3%

4★

15.8%

3★

5.0%

2★

2.2%

1★

7.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.1% of reviews in the last three months were positive, compared with 91.8% in the three months before that.

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