Customereye

cyclingdeal.com.au

Sporting Goods & Equipmentcyclingdeal.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,893 days (about 1.6 per month). Busiest month: 88% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

53/100
−25.1 vs. last month4.60 ★ average rating · 100 reviews
53/100 from 100 reviews over 2 months, limited confidence. no reviews in the last 12 months. one month holds 88% of the reviews.

These figures describe an earlier period, not the last 12 months.

Sporting Goods & Equipment average: score 61.5, rating 4.19 stars, reply rate 26.2%, over 201 ranked companies · benchmark 20 Oct 2026

Score

53.2

Industry average 61.5

8.3 below average

Rating

4.60

Industry average 4.19

0.41 above average

Reply rate

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Industry average 26.2%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

83% of reviews positive, 14% negative

83%
positive
  • Positive83%
  • Neutral3%
  • Negative14%

Sentiment Balance

Covering February 2016 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
Hidden
Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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