Based on public reviews and response behavior.
600 reviews over 114 days (about 160 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%, es 0%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
71.9
Industry average 69.0
2.9 above average
Rating
3.63
Industry average 4.52
0.89 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering August 2026 — 320 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 41% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.128). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 85% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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