Customereye

Courmacs Legal Ltd

Legal & Compliance • United Kingdomcourmacslegal.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

172 reviews over 27 days (about 194 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 99%, so 1%.

Overall Score

56/100
Short observation window (27 days)
+5.7 vs. last month4.74 ★ average rating · 172 reviews
56/100 from 172 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 85% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

56.2

Industry average 70.0

13.8 below average

Rating

4.74

Industry average 4.51

0.23 above average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#913of 1072 ranked in Legal & Compliance
Top 85% · Bottom Tierup 288 from last month
#1 (best)#1072 (worst)
#911Peer
#912Peer
#913This company
#914Peer
#915Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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