Customereye

Country Dog Beds

Pet Products & Supplies • United Kingdomcountrydogbeds.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−14.3 vs. last month4.91 ★ average rating · 501 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#126of 263
Top 48% · Upper Half
#1 (best)#263 (worst)
#124Peer
#125Peer
#126This company
#127Peer
#128Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering October 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 497 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.1%
Delivery Shipping
20.5%
Response Speed
14.9%
Customer Support
12.9%
Loyalty
9.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.6%
4
2.4%
3
0.0%
2
1.4%
1
0.6%

Based on 501 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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