Customereye

Blink Cat Food

Pet Products & Supplies • United Kingdomblinkcats.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
−2.4 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#21of 263
Top 8% · Top Tier
#1 (best)#263 (worst)
#19Peer
#20Peer
#21This company
#22Peer
#23Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 7% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering October 2024 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.5%
Loyalty
18.9%
Pricing
14.4%
Delivery Shipping
14.0%
Response Speed
9.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 7.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.3%
4
9.5%
3
0.8%
2
0.0%
1
1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 76.2% of reviews in the last three months were positive, compared with 99.5% in the three months before that.

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