Based on public reviews and response behavior.
316 days of reviews, with a steady monthly review flow. Busiest month: 27% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.39 stars, reply rate 37.0%, over 831 ranked companies · benchmark 3 Nov 2026
Score
73.7
Industry average 65.0
8.7 above average
Rating
4.65
Industry average 4.39
0.26 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 831 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 98 mentions with a sentiment score of 91.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
