Customereye

Cotterell & Co

Home & Livingcotterellandco.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,403 days (about 2.2 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

76/100
4.65 ★ average rating · 100 reviews
76/100 from 100 reviews over 9 months, moderate confidence.

Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026

Score

76.0

Industry average 66.7

9.3 above average

Rating

4.65

Industry average 4.46

0.19 above average

Reply rate

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Industry average 46.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1171of 4428 ranked in Home & Living
Top 26% · Upper Half
#1 (best)#4428 (worst)
#1169Peer
#1170Peer
#1171This company
#1172Peer
#1173Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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