Based on public reviews and response behavior.
74 reviews over 2,244 days (about 1 per month). Busiest month: 7% of reviews. Languages: de 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,263 ranked companies · benchmark 26 Oct 2026
Score
21.2
Industry average 63.9
42.7 below average
Rating
1.11
Industry average 4.22
3.11 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
10% of reviews positive, 91% negative
Covering May 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 74 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,263 ranked companies in Finance & Insurance (benchmark 26 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.765 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.419). Review the worst months in the trend data to identify specific operational or product issues.
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