Customereye

NACA

Finance & Insurance • United Statesconsumeradvocates.org

Review data last updated .

Based on public reviews and response behavior.

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106 reviews over 2,003 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

60/100
4.81 ★ average rating · 106 reviews
60/100 from 106 reviews over 16 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

59.7

Industry average 64.0

4.3 below average

Rating

4.81

Industry average 4.23

0.58 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1779of 2796 ranked in Finance & Insurance
Top 64% · Mid Pack
#1 (best)#2796 (worst)
#1777Peer
#1778Peer
#1779This company
#1780Peer
#1781Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering July 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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