Customereye

collectorZown

Hobbies & Arts • United Statescollectorzown.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

73/100
4.92 ★ average rating · 390 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#16of 467
Top 3% · Top Tier
#1 (best)#467 (worst)
#14Peer
#15Peer
#16This company
#17Peer
#18Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 5% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 352 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.0%
Delivery Shipping
18.3%
Customer Support
15.5%
Loyalty
14.2%
Response Speed
14.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.2%
4
1.8%
3
0.8%
2
0.5%
1
0.8%

Based on 390 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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