Based on public reviews and response behavior.
390 reviews over 2,607 days (about 4.5 per month). Busiest month: 4% of reviews.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,648 ranked companies · benchmark 21 Oct 2026
Score
73.2
Industry average 64.8
8.4 above average
Rating
4.92
Industry average 4.43
0.49 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 5% negative
Covering September 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 390 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,648 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 17% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 250 mentions with a sentiment score of 91.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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