Based on public reviews and response behavior.
100 reviews over 1,149 days (about 2.6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,649 ranked companies · benchmark 20 Oct 2026
Score
73.1
Industry average 64.8
8.3 above average
Rating
4.77
Industry average 4.43
0.34 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering November 2023 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 30% negative and 10% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,649 ranked companies in Hobbies & Arts (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.173). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 91% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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