Customereye

Northwest Guitars

Hobbies & Artsnorthwestguitars.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 345 days (about 8.8 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 99%, it 1%.

Overall Score

73/100
4.86 ★ average rating · 100 reviews
73/100 from 100 reviews over 12 months, limited confidence. one month holds 52% of the reviews.

Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,649 ranked companies · benchmark 20 Oct 2026

Score

73.1

Industry average 64.8

8.3 above average

Rating

4.86

Industry average 4.43

0.43 above average

Reply rate

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Industry average 31.4%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#765of 2649 ranked in Hobbies & Arts
Top 29% · Upper Halfup 29 from last month
#1 (best)#2649 (worst)
#763Peer
#764Peer
#765This company
#766Peer
#767Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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