Customereye

coinpass.com

Lending & Consumer Financecoinpass.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,959 days (about 1.6 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

74/100
−25.0 vs. last month4.41 ★ average rating · 100 reviews
74/100 from 100 reviews over 10 months, moderate confidence.

Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,600 ranked companies · benchmark 22 Oct 2026

Score

73.9

Industry average 67.4

6.5 above average

Rating

4.41

Industry average 4.40

in line with average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1006of 2600 ranked in Lending & Consumer Finance
Top 39% · Upper Halfdown 106 from last month
#1 (best)#2600 (worst)
#1004Peer
#1005Peer
#1006This company
#1007Peer
#1008Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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