Based on public reviews and response behavior.
194 reviews over 306 days (about 19 per month). Busiest month: 18% of reviews. Languages: en 86%, pt 9%, es 2%.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,600 ranked companies · benchmark 22 Oct 2026
Score
73.8
Industry average 67.4
6.4 above average
Rating
4.70
Industry average 4.40
0.30 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 194 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,600 ranked companies in Lending & Consumer Finance (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 127 mentions with a sentiment score of 85.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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