Based on public reviews and response behavior.
100 reviews over 1,764 days (about 1.7 per month). Busiest month: 6% of reviews. Languages: en 97%, fr 1%, id 1%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
59.2
Industry average 60.8
1.6 below average
Rating
4.22
Industry average 4.09
0.13 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.178). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 79.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
