Based on public reviews and response behavior.
200 reviews over 689 days (about 8.8 per month). Busiest month: 9% of reviews. Languages: en 91%, unknown 4%, fr 2%.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.5%, over 1,891 ranked companies · benchmark 1 Nov 2026
Score
73.9
Industry average 65.3
8.6 above average
Rating
3.03
Industry average 4.27
1.24 below average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 45% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,891 ranked companies in Beauty & Wellness (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 91 mentions with a sentiment score of 75.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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