Customereye

Clinic Center

Healthcare & Medical • United Kingdomcliniccenter.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

73/100
+3.9 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#22of 615
Top 4% · Top Tier
#1 (best)#615 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.5%
Loyalty
18.1%
Product Quality
16.8%
Communication
9.0%
Pricing
8.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • •Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
86.0%
4★
6.7%
3★
1.0%
2★
1.2%
1★
5.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.8% of reviews in the last three months were positive, compared with 94.8% in the three months before that.

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