Customereye

Clear Business

Energy & Utilities • United Kingdomclearbusiness.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

115 reviews over 27 days (about 130 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.

Overall Score

77/100
Short observation window (27 days)
4.47 ★ average rating · 115 reviews
77/100 from 115 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 99% of the reviews.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

76.8

Industry average 66.1

10.7 above average

Rating

4.47

Industry average 4.23

0.24 above average

Reply rate

—

Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#129of 504 ranked in Energy & Utilities
Top 26% · Upper Half
#1 (best)#504 (worst)
#127Peer
#128Peer
#129This company
#130Peer
#131Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering August 2026 — 114 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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