Based on public reviews and response behavior.
67 reviews over 1,405 days (about 1.4 per month). Busiest month: 19% of reviews. Languages: en 99%, es 2%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
62.1
Industry average 57.8
4.3 above average
Rating
3.60
Industry average 4.00
0.40 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 67 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.654). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 34 mentions with a sentiment score of 92.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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