Based on public reviews and response behavior.
600 reviews over 285 days (about 64 per month). Busiest month: 19% of reviews. Languages: en 97%, unknown 2%, es 1%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.8%, over 825 ranked companies · benchmark 2 Nov 2026
Score
62.0
Industry average 60.0
2.0 above average
Rating
3.83
Industry average 4.24
0.41 below average
Reply rate
—
Industry average 26.8%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering August 2026 — 114 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 25% negative and 4% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Gaming & Esports (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 27%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 218 mentions with a sentiment score of 80.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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