Customereye

Chi Dog

Pet Products & Supplies • United Stateschidog.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
+30.9 vs. last month4.58 ★ average rating · 804 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#70of 263
Top 27% · Upper Half
#1 (best)#263 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 794 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.2%
Customer Support
17.8%
Delivery Shipping
15.2%
Loyalty
12.5%
Pricing
8.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 16.5% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.0%
4
6.7%
3
4.0%
2
2.5%
1
4.9%

Based on 804 analyzed reviews. Sentiment is holding steady: 91.1% of reviews in the last three months were positive, compared with 87.2% in the three months before that.

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