Based on public reviews and response behavior.
3,422 reviews over 1,231 days (about 85 per month). Busiest month: 26% of reviews. Languages: en 99%, fr 0%, de 0%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
56.0
Industry average 57.8
1.8 below average
Rating
3.81
Industry average 4.00
0.19 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering August 2026 — 879 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 40% negative and 3% neutral.
Share of theme mentions
Themes extracted from 3,422 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.801). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 6% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99