Customereye

Chelsea Peers

Apparel & Fashionchelseapeers.com

Review data last updated .

Based on public reviews and response behavior.

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140 reviews over 335 days (about 13 per month). Busiest month: 27% of reviews. Languages: en 99%, fr 1%.

Overall Score

69/100
−12.5 vs. last month4.06 ★ average rating · 140 reviews
69/100 from 140 reviews over 10 months, moderate confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

69.1

Industry average 63.4

5.7 above average

Rating

4.06

Industry average 4.26

0.20 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#847of 2170 ranked in Apparel & Fashion
Top 39% · Upper Halfdown 173 from last month
#1 (best)#2170 (worst)
#845Peer
#846Peer
#847This company
#848Peer
#849Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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