CheapFlightNow

Travel & Hospitalitycheapflightnow.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+17.4 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#121of 150

Top 81% · Bottom Tier

#1 (best)#150 (worst)

#119Peer

#120Peer

#121This company

#122Peer

#123Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 30% negative

66%

positive

Positive66%
Neutral4%
Negative30%

Sentiment Balance

Covering June 2022 — 63 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 32% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 568 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

27.9%

Onboarding

20.8%

Product Quality

12.0%

Response Speed

9.3%

Customer Support

9.3%

Most feedback concerns Pricing.

The most common complaint theme is Response Speed, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 50.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

59.8%

4★

18.3%

3★

10.3%

2★

2.3%

1★

9.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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