Based on public reviews and response behavior.
998 days of reviews, with a sparse monthly review flow. Busiest month: 45% of reviews. Languages: en 63%, unknown 31%, es 5%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 64.8, rating 4.12 stars, reply rate 43.4%, over 663 ranked companies · benchmark 5 Nov 2026
Score
45.9
Industry average 64.8
18.9 below average
Rating
4.05
Industry average 4.12
0.07 below average
Reply rate
—
Industry average 43.4%
not measured
Not ranked
no reviews in the last 12 months
69% of reviews positive, 29% negative
Covering June 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 663 ranked companies in Travel & Hospitality (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.105). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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