Customereye

Celebrity Cutouts

Professional Services • Retfordcelebrity-cutouts.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#206of 517
Top 40% · Upper Half
#1 (best)#517 (worst)
#204Peer
#205Peer
#206This company
#207Peer
#208Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.3%
Product Quality
21.9%
Response Speed
18.0%
Customer Support
11.5%
Loyalty
10.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.2%
4
4.0%
3
0.5%
2
0.8%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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