Caterkwik Ltd

Construction & Industrial • United Kingdomcaterkwik.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−25.6 vs. last month4.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#342of 404

Top 85% · Bottom Tier

#1 (best)#404 (worst)

#340Peer

#341Peer

#342This company

#343Peer

#344Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%

positive

Positive71%
Neutral1%
Negative28%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.4%

Delivery Shipping

18.7%

Product Quality

14.1%

Loyalty

11.4%

Response Speed

10.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 28.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

72.3%

4★

4.5%

3★

1.3%

2★

2.3%

1★

19.5%

Based on 600 analyzed reviews. Sentiment is slipping: 77.8% of reviews in the last three months were positive, compared with 84.1% in the three months before that.

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