Based on public reviews and response behavior.
600 reviews over 1,479 days (about 12 per month). Busiest month: 4% of reviews.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
60.2
Industry average 67.0
6.8 below average
Rating
4.96
Industry average 4.46
0.50 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering November 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.173). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 385 mentions with a sentiment score of 91.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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