Based on public reviews and response behavior.
199 reviews over 317 days (about 19 per month). Busiest month: 16% of reviews. Languages: en 100%, fr 1%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
63.0
Industry average 66.9
3.9 below average
Rating
4.79
Industry average 4.46
0.33 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 157 mentions with a sentiment score of 88.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
