Based on public reviews and response behavior.
200 reviews over 349 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 100%.
Automotive & Mobility average: score 63.2, rating 4.29 stars, reply rate 41.3%, over 1,990 ranked companies · benchmark 10 Oct 2026
Score
64.5
Industry average 63.2
1.3 above average
Rating
3.54
Industry average 4.29
0.75 below average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 35% of reviews in this period, with 65% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,990 ranked companies in Automotive & Mobility (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.255 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.206). Review the worst months in the trend data to identify specific operational or product issues.
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