Cambridge Mask Co.

Healthcare & Medical • United Kingdomcambridgemask.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

+9.5 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#81of 615

Top 13% · Top Tier

#1 (best)#615 (worst)

#79Peer

#80Peer

#81This company

#82Peer

#83Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral2%
Negative18%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.9%

Loyalty

14.9%

Delivery Shipping

14.5%

Customer Support

13.8%

Pricing

9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 23.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

72.5%

4★

12.8%

3★

5.2%

2★

4.3%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is improving: 99.0% of reviews in the last three months were positive, compared with 92.7% in the three months before that.

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