Lending & Consumer Financebvsmortgages.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 100 days (about 61 per month). Busiest month: 34% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
81.7
Industry average 65.5
16.3 above average
Rating
4.96
Industry average 4.43
0.53 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 2% negative
Covering September 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 1% negative and 1% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.7 places the company in the top quarter of about 1,100 ranked Lending & Consumer Finance companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
