Based on public reviews and response behavior.
1,102 reviews over 2,160 days (about 16 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
64.5
Industry average 65.5
1.0 below average
Rating
3.18
Industry average 4.43
1.25 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,102 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 311 mentions with a sentiment score of 71.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.18 stars is 1.2 below the Lending & Consumer Finance average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
