Customereye

BusyKid

Lending & Consumer Finance • United Statesbusykid.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+25.0 vs. last month3.18 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#101of 275
Top 37% · Upper Half
#1 (best)#275 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Above Average

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral2%
  • Negative43%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,093 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing
21.4%
Customer Support
15.5%
Product Quality
12.4%
Loyalty
11.4%
Communication
9.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 21.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 43.3% across this company's analyzed reviews.
  • 24 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating
5
42.3%
4
9.2%
3
6.9%
2
7.5%
1
34.2%

Based on 1,100 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 72.7% in the three months before that.

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