Customereye

Little Lake Lending

Lending & Consumer Finance • United Stateslittlelakelending.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
−17.9 vs. last month4.68 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#54of 275
Top 20% · Top Tier
#1 (best)#275 (worst)
#52Peer
#53Peer
#54This company
#55Peer
#56Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering July 2026 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 39% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.4%
Onboarding
20.7%
Response Speed
20.0%
Product Quality
11.1%
Pricing
6.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
84.1%
4
8.8%
3
2.2%
2
0.7%
1
4.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 90.8% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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