Customereye

GoldSell

Lending & Consumer Financegoldsell.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 136 days (about 45 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

69/100
Short observation window (136 days)
−5.2 vs. last month4.88 ★ average rating · 200 reviews
69/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026

Score

68.7

Industry average 65.4

3.3 above average

Rating

4.88

Industry average 4.43

0.45 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#482of 1138 ranked in Lending & Consumer Finance
Top 42% · Upper Half
#1 (best)#1138 (worst)
#480Peer
#481Peer
#482This company
#483Peer
#484Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 67 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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