Customereye

Gerrards Bullion

Lending & Consumer Finance • United Kingdomgerrardsbullion.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,254 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

68/100
+8.6 vs. last month4.49 ★ average rating
68/100 from public reviews over 13 months, moderate confidence.

Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.9%, over 1,899 ranked companies · benchmark 3 Nov 2026

Score

68.4

Industry average 69.0

0.6 below average

Rating

4.49

Industry average 4.52

0.03 below average

Reply rate

—

Industry average 47.9%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1055of 1899 ranked in Lending & Consumer Finance
Top 56% · Mid Packup 49 from last month
#1 (best)#1899 (worst)
#1053Peer
#1054Peer
#1055This company
#1056Peer
#1057Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering March 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Product Quality
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Lending & Consumer Finance