Customereye

Business Class Consolidator

Travel & Hospitality • United Statesbusinessclassconsolidator.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 311 days (about 59 per month). Busiest month: 14% of reviews.

Overall Score

68/100
+4.5 vs. last month4.71 ★ average rating · 600 reviews
68/100 from 600 reviews over 11 months, high confidence.

Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.4%, over 974 ranked companies · benchmark 14 Oct 2026

Score

68.0

Industry average 61.2

6.8 above average

Rating

4.71

Industry average 3.92

0.79 above average

Reply rate

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Industry average 39.4%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#389of 974 ranked in Travel & Hospitality
Top 40% · Upper Halfup 13 from last month
#1 (best)#974 (worst)
#387Peer
#388Peer
#389This company
#390Peer
#391Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 14% negative

83%
positive
  • Positive83%
  • Neutral3%
  • Negative14%

Sentiment Balance

Covering October 2024 — 65 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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