Based on public reviews and response behavior.
100 reviews over 1,710 days (about 1.8 per month). Busiest month: 16% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
50.9
Industry average 64.5
13.6 below average
Rating
4.11
Industry average 4.25
0.14 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering January 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.433 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.9 sits in the bottom quarter of about 2,400 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
