Customereye

Bumble

Entertainment & Events • United Statesbumble.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

27/100
+5.1 vs. last month1.70 ★ average rating · 1,150 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#311of 322
Top 97% · Bottom Tier
#1 (best)#322 (worst)
#309Peer
#310Peer
#311This company
#312Peer
#313Peer

Overall Customer Sentiment

Below Average

29% of reviews positive, 69% negative

29%
positive
  • Positive29%
  • Neutral2%
  • Negative69%

Sentiment Balance

Covering August 2026 — 184 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 67% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,150 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
20.7%
Loyalty
16.9%
Customer Support
16.3%
Communication
11.6%
Product Quality
10.8%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 20.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100
89/100
signal score
  • Built from a negative-review share of 68.7% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating
5
10.1%
4
2.5%
3
6.3%
2
9.7%
1
71.4%

Based on 1,150 analyzed reviews. Sentiment is holding steady: 16.0% of reviews in the last three months were positive, compared with 19.4% in the three months before that.

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