Customereye

C-Date

Entertainment & Events • United Kingdomc-date.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

27/100
+27.8 vs. last month1.07 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#310of 322
Top 96% · Bottom Tier
#1 (best)#322 (worst)
#308Peer
#309Peer
#310This company
#311Peer
#312Peer

Overall Customer Sentiment

Below Average

12% of reviews positive, 86% negative

12%
positive
  • Positive12%
  • Neutral2%
  • Negative86%

Sentiment Balance

Covering November 2024 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 28% of reviews in this period, with 72% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication
23.0%
Pricing
19.7%
Customer Support
17.5%
Loyalty
10.7%
Delivery Shipping
7.1%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 23.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 86.7% across this company's analyzed reviews.
  • 74 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.1avg rating
5
0.7%
4
0.0%
3
1.8%
2
0.8%
1
96.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 2.1% of reviews in the last three months were positive, compared with 4.3% in the three months before that.

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